When a workplace injury occurs, the impact can extend well beyond the individual involved. It can affect your people, productivity, operations, claims experience and potentially your workers compensation premium.
At RSM Group, we help businesses understand and manage their workers compensation arrangements, with practical advice focused on both your obligations as an employer and the broader impact on your business.
By taking the time to understand your workforce, operations, claims experience and risk profile, we can help you navigate workers compensation with greater confidence and develop a more proactive approach to workplace risk.
Understanding your workplace comes first
Effective workers compensation management requires an understanding of your people, workplace, industry and the risks associated with the work you perform. At RSM Group our approach starts with understanding your business.
We consider the nature of your operations, workforce profile, workplace risks, claims history and existing risk management practices. This helps identify areas of risk and provides a stronger foundation for managing workers compensation. Our objective is to help you move from simply responding to workplace injuries towards proactively managing the factors that can contribute to them.
RSM Group’s proactive approach to workers compensation
Understand your business
We take the time to understand your operations, workforce, workplace environment and the risks associated with the work your people perform.
Develop practical risk strategies
Where appropriate, we help identify practical measures that may reduce workplace risk and strengthen your overall approach to injury management.
Review your workers compensation position
We consider your existing arrangements, claims experience and other relevant factors to develop a clearer picture of your current position.
Support claims management
When an injury occurs, we can help you navigate the workers compensation process and understand the steps involved.
Identify key risks & trends
Claims data and workplace experience can help identify recurring injuries, high risk activities and areas where greater attention may be required.
Review and improve
We continue to review claims experience and workplace risks to identify opportunities for improvement over time.
Managing workplace risk
Workers compensation is there to provide support when workplace injuries occur, but preventing injuries wherever possible is better for everyone.
Workplace practices, employee training, equipment, manual handling, vehicle use, site conditions and organisational culture can all influence workplace risk.
At RSM Group, we help businesses look beyond individual claims to understand broader patterns and exposures. By identifying where and why incidents occur, our clients can consider practical strategies to create safer workplaces and potentially reduce the frequency and severity of future claims.
Supporting you through the injury management process
A workplace injury can create uncertainty for both the employee and the employer. There can be reporting requirements, documentation, communication with the relevant workers compensation scheme or insurer, treatment and recovery considerations and return-to-work obligations.
RSM Group can help you understand the process and provide guidance as you navigate the claim.
Our broader knowledge of your business also means we understand the operational context surrounding the injury and can help you consider what the incident may reveal about workplace risk.
The objective is not simply to manage the immediate claim, but to support a constructive outcome and identify opportunities to reduce future exposure.
Industry knowledge makes a difference
Workplace risks vary significantly between industries. A transport business may need to manage driver safety, manual handling and loading risks. A construction or civil contracting business may face plant, site and physical injury exposures. Hospitality businesses have different risks again, including slips, manual handling and workplace interactions.
Our understanding of the industries in which our clients operate helps us provide advice within the context of how their people actually work. RSM Group supports businesses across:
Whether you’re reviewing your workers compensation arrangements, experiencing increasing claims or looking for a more proactive approach to workplace risk, talk to RSM Group.
We’ll take the time to understand your business, your people and your claims experience and help you develop an approach focused on protecting your workforce and supporting stronger business outcomes.
